Unico Connect
Shaun Kollannur, Senior AI Engineer at Unico Connect

Shaun Kollannur

Senior AI Engineer, Unico Connect

Shaun Kollannur is a Senior AI Engineer at Unico Connect, where he takes AI systems from working prototype to production service. He builds retrieval augmented generation pipelines on LangChain, FAISS and PostgreSQL, and agentic workflows that run multi step reasoning and exception handling against real enterprise data. Before Unico Connect he worked as an AI and machine learning engineer in Chicago, shipping classification pipelines that cut manual email processing by more than 90 percent, architecting multi tenant single sign on with OAuth 2.0 and SAML 2.0, and putting MLOps practice around experiment tracking and model versioning with MLflow. His research background is applied computer vision and natural language processing, including a convolutional recurrent network for reading handwritten medical prescriptions that reached clinical pilots, and work on the FHIR based National Digital Health Mission framework. He holds a Master of Science in Computer Science from the University of Illinois Chicago. He writes about evaluation, observability and the measurement that tells you whether an AI system is actually working.

Latest from Shaun

AI KPIs for CTOs, what to track on a performance dashboard
by Shaun KollannurSep 11, 2026

AI KPIs for CTOs, What to Track and How to Build an AI Performance Dashboard

One ROI number ends arguments rather than settling them. Five measurement layers, six fields every KPI needs before it earns a place, and the DORA set for delivery.

From AI pilot to production, scaling AI across the enterprise
by Shaun KollannurSep 11, 2026

From AI Pilot to Production, Scaling AI Across the Enterprise

Nearly two thirds of organizations have not begun scaling AI across the enterprise. Six gates decide whether a working pilot survives contact with production traffic.