Digitised heat-treatment and ISPM-15 certification for a wooden pallet exporter with IoT-driven process automation
An IoT and process automation platform for a manufacturer of wooden pallets exporting to global clients, covering real-time furnace monitoring, automated compliance, digital traceability and auto-generated ISPM-15 certificates.
Key Takeaways
Jay Wood Industry manufactures wooden pallets for global export, supplying significant clients in logistics and shipping where ISPM-15 compliance is non-negotiable. Unico Connect built an IoT-driven process automation platform that monitors furnace runs in real time, blocks non-compliant material before it advances, traces inventory end-to-end and auto-generates ISPM-15 certificates attached to every shipment.
The platform cuts manual compliance work by 85 percent, speeds certification 3x and delivers 100 percent digital traceability across the operation.
The Challenge
Jay Wood Industry operates in a category where the business model depends on getting compliance right. The company exports wooden pallets to global clients, many of them large players whose own supply-chain standards require ISPM-15 compliance on every shipment. ISPM-15 is the international standard for wood packaging in trade — heat treatment to specified temperatures for specified durations, plus a certificate proving it was done correctly. For Jay Wood Industry’s customers, that certificate is a precondition for the material entering their supply chain at all.
The problem Jay Wood Industry brought to Unico Connect was that compliance was managed largely manually, so the operational cost of staying compliant was high and the risk of an error reaching a shipment was non-zero. Temperature readings were logged in notebooks, certificates were assembled at the end of a run from those logs, and inventory traceability ran on paper trails that were hard to reconstruct if a customer or regulator asked. Manual logging adds labour to every furnace run; manual reconciliation adds error risk to every certificate.
The team came to Unico Connect with a clear ambition: digitise the entire compliance workflow not as a parallel paperwork system but as a by-product of the production process itself. The platform had to monitor furnace runs in real time, validate against ISPM-15 during the run rather than after, block non-compliant material from advancing, trace each batch from raw wood to finished pallet, and auto-generate the certificate for every shipment.
Our Approach
We engaged with the Jay Wood Industry team end to end, combining process consulting and engineering rather than just technical delivery. The first phase was understanding how the operation actually runs, not how it was documented to run — manufacturing operations always have variations between the documented process and the floor reality, and a platform built against the documentation fails on day one. We spent time on the floor to understand the cadence of furnace runs and where the manual workflow created friction.
Key decisions:
IoT integrated at the furnace, not retrofitted
The platform owns the temperature telemetry from the moment it is generated rather than receiving it after the fact — which is what makes the downstream automation possible.
Certification as a derived artefact
If the platform owns the production data, the certificate is produced from that data automatically — removing the parallel reconciliation work that most manufacturing compliance runs on.
Block at the source
Non-compliant material is flagged and stopped at the point it becomes non-compliant, and end-to-end digital traceability answers a provenance request in seconds rather than after a paper search.
The solution we built
The platform combines an IoT data layer streaming furnace telemetry, React dashboards the operations team uses day to day, compliance automation that validates each run against ISPM-15, and a certification engine that produces certificates as a by-product of the production data — so certificates emerge from production rather than alongside it.
Real-time furnace monitoring
Temperature telemetry streams continuously into the platform, with compliance validated against ISPM-15 (target temperature held for the required duration) as the run progresses, not after it ends.
Automated compliance and blocking
Non-compliant material is flagged and blocked from advancing to the next stage — the safety net that protects Jay Wood Industry’s customer relationships by making the compliance decision before the material moves.
End-to-end digital traceability
Each batch carries its provenance, heat-treatment record and certificate as a unified record, so a customer or auditor gets documentation on a shipment in seconds.
Auto-generated ISPM-15 certificates
Every run produces its certificate automatically from the monitoring data and attaches it to the shipment record — operators no longer assemble certificates by hand.
Tech stack
Outcomes & impact
85%
Reduction in manual compliance work
3X
Faster ISPM-15 certification
100%
Digital traceability across the operation
Frequently Asked Questions
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