Unico Connect

Rebuilt consumer and configurator apps for a smart home product line, doubling satisfaction and cutting setup time by 40 percent

Two native mobile apps for a smart home automation brand: a consumer app for everyday control of lighting, climate, security and entertainment, and a configurator app for installers to set up smart devices across rooms and floors.

Country🇮🇳 India
Consumer Satisfaction2x
Configuration40% faster
Device SyncReal-time

Key Takeaways

Nuos is a smart home automation company offering integrated solutions for lighting, climate, security and entertainment via mobile and IoT systems. Unico Connect rebuilt both consumer and configurator apps natively on Swift for iOS and Kotlin for Android, replacing an MVP Android-only app that did not scale.

The consumer app delivers intuitive control of lights, appliances and scenes; the configurator lets technicians set up devices across rooms and floors. The result is a 2x improvement in consumer app satisfaction, 40 percent faster configuration and stronger adoption during demos and onboarding.

Nuos smart home app

The Challenge

Nuos had a smart home product line that was selling, but on a mobile stack built as an MVP that was now limiting the business. The existing app was Android-only, built quickly to validate the proposition, and not architected to scale as the hardware matured and the customer base grew.

The app is the customer’s primary interface with the system, so its limited feature set and dated experience hurt brand perception and adoption. On the installer side, the setup process was complex and inefficient, slowing deployments and frustrating both technicians and homeowners.

01MVP app could not absorb growth
02Android-only excluded iOS customers
03Experience did not match the hardware quality
04Slow, complex on-site installer setup

The plan was clear: rebuild both apps natively, extend to iOS, modernise the consumer experience to match the hardware, and build the configurator as a separate purpose-built installer tool. The architectural work underneath that rebuild is what the engagement was structured around.

Our Approach

Nuos app architecture

We engaged on both mobile apps and the supporting backend, structured around the parallel rebuild of the consumer and configurator apps.

Key decisions:

01.

Native over cross-platform

For an app that talks to physical devices in near real time, Swift and Kotlin give the headroom to handle device communication, state sync and connectivity recovery without abstraction overhead.


02.

Two products, not one with two modes

Consumers want ambient everyday control; installers need device-level setup tools matching field workflows. Splitting the apps let each be tuned to its actual user.


03.

Design for real home networks

Explicit reconnect behaviour, local fallback and clear signals when something is wrong — keeping user trust intact even when the network is not cooperating.

The solution we built

Two native apps and the supporting backend, each tuned to its actual user, with real-time sync across users and devices.

Native consumer app

Intuitive control of lights, appliances and scenes, with the interaction patterns customers expect from a premium product.


Installer configurator app

Device-level visibility and commissioning tools structured around the installer’s on-site day — the source of the 40% faster setup.


Real-time device sync

Change a scene on one device and it reflects everywhere instantly, with secure remote control through the same sync layer.


Hardware SDK integration

A Node.js backend integrates Nuos’s hardware SDKs for reliable real-time device communication.

Nuos consumer and configurator apps
Nuos scene control
Nuos home control
Nuos configurator

Tech stack

Outcomes & metrics

2x

Improvement in consumer app satisfaction

40%

Faster smart-home configuration

Real-time

Sync across users and devices

Have an IoT or smart home product that needs the same kind of lift?

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Frequently Asked Questions

We rebuilt both mobile apps natively, replacing the prior Android-only MVP. The consumer app gives end users intuitive control over lights, appliances and scenes. The installer configurator app lets technicians set up smart devices across rooms and floors efficiently. Both apps run on real-time sync across users and devices, with secure remote control from anywhere.

The mobile apps are built natively, using Swift for iOS and Kotlin for Android. The backend runs on Node.js and integrates with Nuos's hardware SDKs. Firebase is used for messaging and supporting services, with AWS underneath.

For a smart home product where the app talks to physical devices in near real time, native gives the headroom to handle device communication, state synchronisation and graceful connectivity recovery without the abstraction overhead that comes with cross-platform frameworks.

Consumers and installers have very different needs. Consumers want everyday control; installers need device-level setup tools that match field workflows. Splitting the apps lets each be tuned to its actual user, which enabled the 40 percent faster configuration and the doubled user satisfaction.

The platform synchronises state across the connected devices and the users who interact with them. When one user changes a scene, the change reflects on every other device in real time. Secure remote control from outside the home is handled through the same synchronisation layer.

Yes. IoT and smart home is an established part of our portfolio. The Nuos engagement covers native mobile, hardware SDK integration, real-time device control, configurator tooling and the supporting backend.

Yes. Both apps are live on the App Store and Google Play.

The consumer app was delivered in four months and the configurator app in two months, with both apps subsequently extended and maintained over time.

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