Unico Connect helped Futwork transform their vision of tele-callers from an idea to an actual market app-ready solution.
Futwork is a start-up that helps companies set up distributed tele-calling teams on-demand. Futwork is reimagining outbound tele-calling operations by driving output-based pricing. They use technology to train and deploy tele-callers from over 100 cities to maintain quality. Till date, Futwork has - 1000 trained calls, 30+ customers, 10+ languages and have completed over 1 million calls.
To develop a workable solution or an algorithm for storing, retrieving, and querying large amounts of heterogeneous data.
They needed a robust technology in order to build the MVP in a timely manner along with the right tech stack which had the ability to scale up.
Connect various social media profiles of the user and sync their contacts with their profile.
Integrate a feature to scan the profile of users and sync their information with the application.
The gig workers making calls from home go through training of soft skills, products, and situation handling before they start calling.
Unico Connect’s team initiated the project with its unique ‘Discover & Frame’ workshop to define requirements, feature sets, the best architecture solution, product design, and technology stacks. The workshop enabled all the stakeholders to get an in-depth analysis of the business idea, define a clear product vision and prioritize the scope.
We deployed Futwork on the right GCP from day one, so that the cloud settings were optimized, and everything was set up. This exempted Futwork from having any problems as the company grew.
Unico Connect also helped in the overall designing and development of the mobile app and web version of the application. The web app was built on ReactJS, Redux, and the backend was built on NodeJS and MongoDB. Admin was also built on ReactJS and WordPress.